Contractors Wardrobe

Edgar Rastede
1 Star
In July, 2017 we bought a shower enclosure manufactured by Contractors Wardrobe. After several weeks we noticed calcium deposits on the outside of the corner post. See attached pictures. Water is seeping through the manufactures frame splice joint and shows up as calcium on the outside of the shower! After many e-mails and phone calls, between the 3 parties, the representative from Contractors Wardrobe, Chad Saunders, wrote the following statement to the Installer: Nick, I have done an inspection on this shower and from everything I can see the shower was installed and manufactured correctly. I have brought back pictures and videos to management at my company and the shower seems to be working as designed. The problems that the customer is concerned about does not fall under our warranty. I believe that we may just be running into expectation problems. Please let me know if you have any questions. Thank you. Chad Saunders. Our expectation was having a shower enclosure where no water is seeping through the frame, if this is not a warranty issue, what part of the Enclosure do they warranty? Perhaps we should have suspected future problems since the first day of installation of the enclosure, the installer had some of the frame up and due to the manufactures' mistake, all the frame sections were removed, wrapped up and returned because the corner post was the incorrect size. When the installer returned at a later date and reinstalled the shower enclosure, the top corner frame had a noticeable 1/8 inch gap. See attached picture. The installer was able to make the gap not so noticeable, so that we could accept the installation, but the gap is now very noticeable from the inside of the shower. Per our installer, this is an ongoing Contractors Wardrobe problem. As customers, we have been very patient with these people, allowing them to rectify their mistakes, but it has run out, especially when they tell us they don't guarantee non-leakage. This will be the last time we will deal with Contractors' Wardrobe and for sure they will get no recommendations!
Tuesday 13th February 2018

Calvin Schmidt
1 Star
We ordered shower door and side glass for a new shower on Oct 2nd 2015 through Window Depot in Tucson. They act as a 3rd party and have Contractors Wardrobe make the shower doors and glass. When it arrive both the glass door and glass sides were the wrong size. It was reordered and when arrived the second time the side glass was correct but the door was still the wrong size. I was told it would be reordered and in by Nov 12th but only the hardware came in. Again I was told today Nov 16th it would be reordered and here by Friday the 20th. this has been going on for 7 weeks now and no one seems to be able to get it correct. When ordering glass shower doors ask who the manufacture is and if it this company you would be smart to look somewhere else.
Monday 16th November 2015

AquaViking
5 Star
Very friendly an very helpful from glass to mirrors they got ya covered!
Tuesday 21st July 2020